Hot On The Heels Of Empathy

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Is there a better introduction to empathy than the beautifully animated RSA Short Video with Dr Brene Brown?  The Power of Empathy is a short video which sets out the difference between empathy and sympathy.  If you’ve not seen it, you can find it here.  It’s well worth a view.  It has a great messageRead more

The Meaning Of Communication

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In business, as in life, we communicate all the time. Even when we are silent, we are still communicating something. If the act of communication, i.e. transferring information from one place to another, is simple, the how we do it certainly is not. Whether your chosen mode of communication is spoken, written, graphic or non-verbalRead more

Throwing Shapes – When Words Are Not Enough

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Have you ever had lots of stuff going on in your head, but not quite been able to find the words to explain it to someone else? You know there’s something you’re not happy about, something that needs to change, but you can’t put it into words. That can certainly be true of the limitingRead more

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